Error in downloading new update for G4, how can I fix it?

[AC Question]

Error in downloading new update for G4

Spent 2 days in the phone with Verizon. System update will not happen get the following error msg: 402. Factory reset yesterday and the update still won't take. Any suggestions?

 

[B. Diddy]

Welcome to Android Central! This probably won't help, but if you have an SD card inserted, remove it in case it's corrupt.

Also, try the LG Mobile Support Tool: LG LG G4 Support: Find Manuals & Warranty Info | LG Singapore