Error moving 500kb mp4 to 500gb usb stick
I can move a 350kb mp4 from my Samsung Note 10.1 to my 500GB memory stick with no problem but 500kb copies without the thumbnail image and when I try to play it, it says 'sorry. this media can't be played'. When I try to copy it back to the tablet, it is also unplayable and so I have lost it entirely .
I've tried two different usb adapter cables with the same result.
I'veread somewhere about reformatting the stick to exFat (I found that mine is Fat) but ahve no idea how to do that. Would it help and if so, how is it done?
I've spent ages trying different methods and am quite fed up with it. Any help appreciated!
Thank you,
Sally
I can move a 350kb mp4 from my Samsung Note 10.1 to my 500GB memory stick with no problem but 500kb copies without the thumbnail image and when I try to play it, it says 'sorry. this media can't be played'. When I try to copy it back to the tablet, it is also unplayable and so I have lost it entirely .
I've tried two different usb adapter cables with the same result.
I'veread somewhere about reformatting the stick to exFat (I found that mine is Fat) but ahve no idea how to do that. Would it help and if so, how is it done?
I've spent ages trying different methods and am quite fed up with it. Any help appreciated!
Thank you,
Sally
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