Exchange on WiFi only

[djorijun]

I hail from the Pre so I'm kind of new to Android so I'm still getting used to this thing.

I noticed though that I can't receive/send emails from my Exchange account while on Wifi only when on my work WiFi. I can browse the internet, receive/send from Gmail, use Google Talk, install from the Marketplace and so on. Just not send/receive from Exchange.

At work I get zero reception so I have no choice but to be on WiFi only, again this is my company WiFi oh and this worked fine on my Pre.

Thanks

 

[djorijun]

Does anybody know what I need to do?

 

[hobbit11]

I suggest that you hard reset or reflash the phone's firmware. I used to have this problem but reflashing works. I'm not sure if there is an hard reset option.

 

[djorijun]

I suggest that you hard reset or reflash the phone's firmware. I used to have this problem but reflashing works. I'm not sure if there is an hard reset option.

thanks for the advice but I tried this before posting on here. I figured it out, it was an issue with our firewall at work.

 

[hawkeye_droid]

thanks for the advice but I tried this before posting on here. I figured it out, it was an issue with our firewall at work.

I have the same issue. I assumed it was due to different internal/external ip addresses for the exchange server. Could you explain what you changed on the firewall at work?

 

[KSmithInNY]

Def. not an issue with the phone. I would send and receive emails constantly while on WiFi using Exchange with 1.5. Using 2.1 now and it supports EAS security so I'm lovin it.

 

[msteele999]

I just noticed this issue as well.

I have an HTC EVO running 2.1 update 1

I can send and receive email via EAS on 3G - however when I enable Wi-Fi I receive send errors.

 

[bsmith1051]

I can send and receive email via EAS on 3G - however when I enable Wi-Fi I receive send errors.

Try it from more than 1 location to make sure it's not something specific to the wi-fi/firewall at the first test location.