Factory reset my note 8. Lost most apps

[sockyII]

Did a factory reset on my note 8 and lost most of my apps. When I go to the play store to get them back it says they're already installed. When I search for them on my phone there is no trace of them.

 

[B. Diddy]

Welcome to Android Central! Are you looking in the Play Store app or the Play Store website? Make sure you're using the app.

 

[sockyII]

Play store app is one of the ones that disappeared

 

[B. Diddy]

Are you looking in your App Drawer? If you're only looking on the homescreen, you probably won't find it there, since you did a factory reset and the homescreens reverted back to the factory state.

 

[sockyII]

Yes I am. I had about 3 pages full of apps, now it's less than 1. I only had 6 on my homescreen. Now there's 5.

 

[B. Diddy]

Open your App Drawer and show us a screenshot: https://forums.androidcentral.com/g...ide-how-post-screenshots-android-central.html

 

[donm527]

I would just do another factory erase. Sounds like the first was corrupted.

 

[sockyII]

My app drawer is gonna be just a picture of 22 apps. I've already tried factory reset 3 or 4 times.

 

[Rukbat]

Play is a system app - it shouldn't get deleted when you reset, unless the phone came without it and you installed it manually.

As far as the Play store saying that the apps are installed, that's not what it's saying. It's saying that the app has been installed at some time in the past. Tap the button and it will still install. (But Play should still be in the app drawer.) You can always download the .apk file (for Google Play) at https://www.apkmirror.com/apk/google-inc/google-play-store/google-play-store-12-9-12-release/

 

[B. Diddy]

My app drawer is gonna be just a picture of 22 apps. I've already tried factory reset 3 or 4 times.

Are you in Easy Mode? https://videotron.tmtx.ca/en/topic/samsung_galaxynote8/using_easy_mode.html#step=1