Fault with Nexus 9 screen

[dcfc561]

Hi I would like to ask opinions if the photo here is due to a software or a hardware fault. I get a similar issue on my Nexus 9, only way to resolve it is to do a reboot but it doesn't entirely solve it as it happens again.

 

[rhea]

Hardware. If you still have warranty, get it fixed.

 

[dcfc561]

Hardware. If you still have warranty, get it fixed.

Thanks, Ill contact them today or tomorrow and update the thread.

It randomly happens which is annoying as I can't replicate it for the retailer I bought it from.

 

[rhea]

If you can still exchange from dealer, I would do that. Maybe you can take a screenshot (vol down+power) when problem occurs to show them.

 

[dcfc561]

If you can still exchange from dealer, I would do that. Maybe you can take a screenshot (vol down+power) when problem occurs to show them.

Yes have done that.

Thanks

 

[blaidth]

Any updates? Same issue here but I am out of warranty.

 

[NeilMex]

I had this exact same problem, fortunately mine was still under warranty and was replaced within a couple of days with very little issue.

Neil.

Posted via the Android Central App

 

[NeilMex]

Any updates? Same issue here but I am out of warranty.

I would try calling Google even if you're past the warranty date. They may not send you a new one but maybe you'll get a refurbished one.

Posted via the Android Central App

 

[Rupert0269]

I am having the same problem. But I was given this tablet as a present. I need number from the tablet. How can I get that from with the tablet?

Posted via the Android Central App