I received an over the air update prompt a few weeks ago. I've been an android user for years and am used to being prompted to accept the update and let it do its thing. Its always installed successfully on its own.
This time however, it starts to install, then goes to a strange screen with a dead android in the background. It gives me several options such as: reboot phone, install update from cache, factory data reset... and other options. When on the screen I can only use the physical buttons like volume up/down, and the power button on the right side to navigate and select... Below the options there are a string of notices saying that there is an error, something about the cache, a string of random numbers and then it says Installation aborted.
I keep choosing the "reboot phone" option so that I do not do something devastating, like loose all of my apps and data... Once the phone starts up again, however, it says "Update Successful"
Nothing too out of the ordinary happens for a few days then I will receive another prompt for this update, and the cycle described above repeats. In the meantime the biggest issue I have noticed is that a lot more of my apps have been freezing up and I keep getting notifications that random apps can't install on USB storage or SD card. <--I do believe this is a separate issue though.
How can I successfully get through this update? Is there a way to do it from a specific website, instead of the failed OTA update repeating?
Any help would be greatly appreciated... :'(
This time however, it starts to install, then goes to a strange screen with a dead android in the background. It gives me several options such as: reboot phone, install update from cache, factory data reset... and other options. When on the screen I can only use the physical buttons like volume up/down, and the power button on the right side to navigate and select... Below the options there are a string of notices saying that there is an error, something about the cache, a string of random numbers and then it says Installation aborted.
I keep choosing the "reboot phone" option so that I do not do something devastating, like loose all of my apps and data... Once the phone starts up again, however, it says "Update Successful"
Nothing too out of the ordinary happens for a few days then I will receive another prompt for this update, and the cycle described above repeats. In the meantime the biggest issue I have noticed is that a lot more of my apps have been freezing up and I keep getting notifications that random apps can't install on USB storage or SD card. <--I do believe this is a separate issue though.
How can I successfully get through this update? Is there a way to do it from a specific website, instead of the failed OTA update repeating?
Any help would be greatly appreciated... :'(
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