Find My Device App

[lgbalfa]

Since I just purchased the A14 5G, how do I remove my old phone from the "Find My Device App"?

I can't seem to figure out how to remove it.

Thanks

 

[B. Diddy]

Go to your Google account website (myaccount.google.com), then Security>Manage My Devices, and sign out of your old phone there. I think that will remove it from Find My Device.

 

[lgbalfa]

Go to your Google account website (myaccount.google.com), then Security>Manage My Devices, and sign out of your old phone there. I think that will remove it from Find My Device.

That did not work but I read online that you cannot remove it and that it eventually just gets removed.

 

[mustang7757]

Is this Samsung find your mobile or Google?

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[lgbalfa]

Is this Samsung find your mobile or Google?

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Google Find.

 

[mustang7757]

Google Find.

Go to manage your Google account>security>manage devices>sign out

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[mustang7757]

Sorry I'm repeating B. Diddy

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[lgbalfa]

Go to manage your Google account>security>manage devices>sign out

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I did, but it still is displayed.

 

[mustang7757]

You sing out then back in your account?

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[lgbalfa]

What do you mean?

Did I sign out of my google account and then back again to see if the device is signed out?

If so, yes.

 

[mustang7757]

What do you mean?

Did I sign out of my google account and then back again to see if the device is signed out?

If so, yes.

Yeah that's what I mean , do those device say sign out?

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[lgbalfa]

Yes - it says signed out.

 

[mustang7757]

Yeah all my past do also but can't delete but don't show up on find my device

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[lgbalfa]

I read online that they eventually will fall off.

 

[mustang7757]

Possible

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[lgbalfa]

I have two phones.

My old Moto G Power and my new Samsung A14 5G.

When I go to the app on both phones it shows that both phones are associated with this app.

However, when I log onto the website, it only shows the Moto G Power and not the Samsung A14 5G.

How can I get the Samsung A14 5G on the computer for me to have access to it?

If I ever lose the Samsung A14 5G, I can erase it by using the Moto G Power phone, but I can't delete it on the computer since it does not let me have access to it.

 

[mustang7757]

[Merged duplicate topic post]

 

[B. Diddy]

I have two phones.

My old Moto G Power and my new Samsung A14 5G.

When I go to the app on both phones it shows that both phones are associated with this app.

However, when I log onto the website, it only shows the Moto G Power and not the Samsung A14 5G.

How can I get the Samsung A14 5G on the computer for me to have access to it?

If I ever lose the Samsung A14 5G, I can erase it by using the Moto G Power phone, but I can't delete it on the computer since it does not let me have access to it.

Just to be sure -- on the Samsung, go to Settings>Security>Find My Device and make sure that toggle is turned on.