- Feb 4, 2014
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So I upgraded my Verizon S7 Edge to Oreo this morning, and everything is working smoothly except for the fingerprint scanner. Before the upgrade, the fingerprint scanner worked flawlessly. Now, most times when I try to use the scanner to unlock it sends me directly to the PIN screen, with a message, "Enter your PIN, as required by the security policy, instead of using your fingerprints". I get this probably 4 out of 5 times I unlock the phone, and it's getting extremely frustrating. I deleted my fingerprints and rescanned them, but it doesn't seem to have helped.
Any suggestions would be much obliged!
Any suggestions would be much obliged!