fingerprint scanner on my LG Stylo 2 plus stopped working on my lg stylo2 plus

[AC Question]

One night i was using my fingerprint scanner and then I woke up in the morning to go unlock my phone and it didn't work with my fingerprint so I tapped on the screen to wame up the screen and then put in my password then I went to settings and where is says fingerprint and security. There was only security there was no fingerprint so I went to lock screen and there's no fingerprint in there either. what do I do?????

 

[Dayan Gonzalez]

Re: fingerprint scajnner on my LG Stylo 2 plus stopped working on my lg stylo2 plus

Having the exact same problem right now it's unusual that the feature just disappeared

 

[B. Diddy]

Welcome to Android Central! Moved to the Stylo 2 forum. The scanner itself might have failed, which means the firmware might not even recognize that one is present any more. What if you boot into Safe Mode? https://support.t-mobile.com/docs/DOC-26757