Firmware Update Frozen - What now?

[Nault2000]

I have an LG Gpad F8 on T-Mobile. I left it plugged in overnight to get charged. When I woke-up this morning the screen reads: "Firmware Update: Do not unplug the USB connection until the process is complete." The progress bar has been stuck at "0" for the last hour and perhaps all night. Tablet will not turn off. I have no idea of what to do. Tablet is new (about 3 weeks) and has been working fine until now.

 

[Golfdriver97]

You may want to consider taking it into TMobile. I would snap a photo of the screen for proof. Once you unplug it, it may cause the entire OS to crash.

 

[LeoRex]

The table should have a key press combination that should force the table to power off (it's usually a combination of holding down the power and one of the volume keys). They might either boot it back up normally, or reset into the OTA application and let it continue. If it still hangs like that, bring it back to T-Mobile. Being only 3 weeks in and the fact that it died during an OTA, they should be able to help you out.

 

[Nault2000]

This worked. According to T-Mobile; even though the screen said "Do not unplug", unplugging was the first step, then power off and on. It seems to be working normally now. Thanks for the help.

 

[Nault2000]

Thanks for the help. T-Mobile had me unplug it and the power off-on and it seems to be working normally now.

 

[LeoRex]

Great to hear....