Firmware update not completed Notification

[HnLA]

My phone did the update this morning. But there was a notification saying "Firmware update not completed" Next auto retry 8:37. When nothing happened I restarted my phone, Now it says Next Auto Retry 10:39.
I cannot get rid of this notification in the normal manner. How can I get rid of this? Thank you.

 

[mustang7757]

Did it complete the download and your seeing this notifications afterwards?

 

[HnLA]

Yes

 

[mustang7757]

Go to settings>apps>system apps>scroll down the list to software updates should be 2 >go in each one and clear data then force stop

 

[HnLA]

I am not finding that. I did search and go to Software Update and says last update was today.
When I go to Apps, there is no system apps.

 

[mustang7757]

Ok go to settings>apps list then follow my screenshot

 

[HnLA]

Sorry for the many issues. But I was able to do that with the first, but not the second. When I go to Storage, it does not allow "Clear Data" and does not allow Force Stop. Thank you very much

 

[mustang7757]

Ok did it clear out the notification?

 

[HnLA]

No, if it had I would be happy

 

[mustang7757]

Ok go in the same place where u found the 2-software apps and look for system UI clear it's data then force stop

 

[HnLA]

I was not able to clear data , but forced stop and still have the notification.

 

[HnLA]

Also, I just restarted the phone and I am getting the message AGAIN, Android Update Successful (OK)

 

[mustang7757]

Also, I just restarted the phone and I am getting the message AGAIN, Android Update Successful (OK)

So update successfully only now the other message doesn't appear?

 

[HnLA]

I do not understand what you mean. All I am saying is that when I restarted I got the OK message, but I still have the Notification.
If the notification went away, I would not post anything here, it would be solved. But it is not solved. I have tried what you suggested twice after restart, but it is not going away. Thank you.

 

[mustang7757]

Usually those steps take the notification away, try going into recovery and clear cache

 

[HnLA]

Sorry. how do I do that. I searched for "recovery" but only got account recovery. Thank you.

 

[mustang7757]

So you would need to reboot your device before it restarts hold the power/volume up button together untill u see recovery menu rhen wipe cache

 

[HnLA]

That didnt work. I guess I didnt do it right.
I will have to take it into the store. Thanks for your help

 

[mustang7757]

Ok your welcome, if they cant figure it out you would need to flash the stock firmware again with Odin tool

 

[HnLA]

After the 5th auto attempt by the phone at 4pm it got fixed. I have no idea how or why. I left Wi-Fi and went to sell around 10:00 a.m. and then did the same around 3:30 and while I was under cell it seems to have fixed it.