FirstClass sync w/ Droid (Verizon)

jhypes

New member
Nov 10, 2009
1
0
0
Visit site
It's time to look at upgrading my phone and since Verizon no longer offers a Palm Treo I'm needing to look for something else that will let me sync my FirstClass calendar and contacts with my phone. I'm told by my rep @ Aptiris that any phone w/ ActiveSync services built-in will do this as long as I can turn off SSL. I don't know what this means... is this doable on a Droid? How involved is it?

(FYI - FirstClass is the name of the communications/intranet package our school district is using. More info at: firstclass dot com or aptiris dot com

Thanks in advance!
 

swagner

Member
Nov 19, 2009
22
0
0
Visit site
Touchdown works well with Firstclass for calendar and contacts. I currently have 2 Hero's connected to FC and all is smooth. You must have FirstClass Sync services running and you must know the address of the server. Although touchdown is also capable of email, email will not sync with FC and you should use a separate IMAP email client.
 

swagner

Member
Nov 19, 2009
22
0
0
Visit site
Companionlink with wireless capabilities in $99. Touchdown is $20. FirstClass is a VERY propritary format, although it supports activesync for calendar and contacts.

Touchdown syncs well with calendar and contacts in FirstcClass. I use K-9 Mail for IMAP mail between the server and my phone, as it is the only one I have found that can correctly see my mail folders in FirstClass.
 

Vitabis

Member
Jan 25, 2010
9
0
0
Visit site
Hey, I just got an HTC hero.
At work we use FirstClass mail too, but I can't get it synchronized with it.
We're running FC sync services. I don't have any problems with synchronizing Windows Mobile devices, but can't get it to work with Android.

I already installed NitroDesk touchdown.

Can u tell me what settings I should use? Because I'm totally new with Android.

Thanks a lot!
 

Cory Streater

Well-known member
Sep 21, 2009
9,495
3,428
0
Visit site
Try these settings in Touchdown:

Connection Mode: ActiveSync Only
Login ID: <your username>
Password:: <your password>
Server Name: <mail server name>
Uses SSL: Unhchecked
Fetch & Trust Cert: Unchecked
 

Vitabis

Member
Jan 25, 2010
9
0
0
Visit site
I had these settings, but I can't seem to get it connected.
I connected it with a USB cable (wireless doesn't work, right?), but what do I have to do then?
I installed Activesync, but it doesn't do anything.

/edit: I just checked my FC Sync Services on our mailserver and it recognizes the device when I try to synchronize, but then it disconnects.
This is what it says on our server:

http :// www .freeimagehosting.net/ image.php?0dc61020aa. jpg (can't insert full links yet due to my low post amount :)) (possible that you have to insert a space after the link)
 
Last edited:

Cory Streater

Well-known member
Sep 21, 2009
9,495
3,428
0
Visit site
ActiveSync desktop is for Windows Mobile phones. You don't use that with an Android device. No, you do not need to plug in via the computer and yes syncing is over the wireless network. The ActivSync protocol is used as a means to communicate to the FC server and is what needs to be configured inside Touchdown. If you still can't get it to work, I would confirm the above settings with your admin. Maybe your login id needs a domain prefix. For example mycompany\username.
 

Vitabis

Member
Jan 25, 2010
9
0
0
Visit site
ActiveSync desktop is for Windows Mobile phones. You don't use that with an Android device. No, you do not need to plug in via the computer and yes syncing is over the wireless network. The ActivSync protocol is used as a means to communicate to the FC server and is what needs to be configured inside Touchdown. If you still can't get it to work, I would confirm the above settings with your admin. Maybe your login id needs a domain prefix. For example mycompany\username.

thanks, I understand better now :) Can you check my edit in my previous post please?
The login and server, etc are the same I use on Windows mobile devices.
 

Vitabis

Member
Jan 25, 2010
9
0
0
Visit site
This is what it say's now on our mailserver:

2010/01/26 13:52:09 [S 515355575656485051555155514850] ActiveSync engine initialized
2010/01/26 13:52:09 [S 515355575656485051555155514850] ActiveSync protocol version 2.5
2010/01/26 13:52:10 [S 515355575656485051555155514850] User xxxxxxxxx logged in.
2010/01/26 13:52:10 [S 515355575656485051555155514850] [Server] Found device [2] Android
2010/01/26 13:52:11 [C 1179529728] Transport status: HTTP client ended connection
 
Last edited:

Cory Streater

Well-known member
Sep 21, 2009
9,495
3,428
0
Visit site
Maybe Swagner can pipe in because I'm not sure how to interpret that error. Do you have First Class Sync services running? I'm assuming that's a server side component.
 

Vitabis

Member
Jan 25, 2010
9
0
0
Visit site
oh lol, I didn't check any folders it should sync.
I just found the setting where I can choose them.
Now it's synchronizing.
Thanks for the help!

yes, FC sync is server-side
It looks like it's working!
 
Last edited:

Vitabis

Member
Jan 25, 2010
9
0
0
Visit site
I still have a problem with the calendar in Touchdown.

It first deletes the entire calendar and then synchronizes again.
It works the first time, but the second time he just gets an empty calendar on his HTC. In FirstClass everything is normal.
When I restart FC sync, it synchronizes again.

Did you have that problem too Swagner?

+ it takes very long to synchronize when it deletes everything first.
 
Last edited:

deReen

New member
Feb 3, 2010
2
0
0
Visit site
Hey There,

seems to work on my HTC Magic.

But there are still some Questions...

When i make any changes to Calendar entries the changes are not effektive to the FCC-Server.
So when i sync again the changes are lost.
But i can create new entries without problems...

Is there any one who fixed this problem?
 

swagner

Member
Nov 19, 2009
22
0
0
Visit site
At first, it acts a bit funny--- after the first sync, leave it for a few hours-- don't force a refresh. It settles itself down. I have had 0 problems with touchdown. K-9 mail on the other hand has been giving me issues as i am only seeing mail from a week ago! Gotta love firstclass!
 

Forum statistics

Threads
942,912
Messages
6,916,483
Members
3,158,736
Latest member
Dawncompton