Hello all. I am just wondering if anyone had any thoughts on this... Will Samsung repair a device that was purchased from them that has a warranty on it? Even for something minor like cosmetic damage or scratches?
I've had this certified refurbished device I bought from Samsung in March and it just looks awful. It didn't come like this, but I'm not really rough on phones. So it has tons of scratches and scrapes on both the back of the device and the screen. I am just curious if they will repair it just for that if I open a warranty claim or whatever? Has anybody had experience with something like this? I know Ubreakifix will do stuff I'm sure on Samsung's behalf, but my experiences there have not been good so I would prefer to send it into Samsung directly.
I've had this certified refurbished device I bought from Samsung in March and it just looks awful. It didn't come like this, but I'm not really rough on phones. So it has tons of scratches and scrapes on both the back of the device and the screen. I am just curious if they will repair it just for that if I open a warranty claim or whatever? Has anybody had experience with something like this? I know Ubreakifix will do stuff I'm sure on Samsung's behalf, but my experiences there have not been good so I would prefer to send it into Samsung directly.