Up until 4 days ago my weather widget was working perfectly. Now in my home just says my state. I had a store check it out and they couldn't duplicate the issue. I got home and as soon as I parked my car back to saying Arizona.
It won't update, it won't do anything. I had done everything to try to correct it including a hard reset. Called Verizon tech support, they wanted me to do another reset, said NO. Took me through some other steps and then gave me HTC phone number saying it is an HTC issue. Won't give me a replacement.
HTC says there is an issue with the weather widget on The Eris and the Incredible but don't know when an update will be available. But also said there is something up with the Verizon towers in my area. But the 2nd rep I talked with said there isn't and she will not put a ticket request through to have the towers looked at.
I emailed Verizon about the issue again because I know someone in my area who has the phone and has no issues with it. So I am asking they replace it.
It was noted on my account a replacement would be sent if needed but they are refusing.
Anyone in AZ having this issue as well. North part of AZ.....Cave Creek , Carefree area or even further north?
It won't update, it won't do anything. I had done everything to try to correct it including a hard reset. Called Verizon tech support, they wanted me to do another reset, said NO. Took me through some other steps and then gave me HTC phone number saying it is an HTC issue. Won't give me a replacement.
HTC says there is an issue with the weather widget on The Eris and the Incredible but don't know when an update will be available. But also said there is something up with the Verizon towers in my area. But the 2nd rep I talked with said there isn't and she will not put a ticket request through to have the towers looked at.
I emailed Verizon about the issue again because I know someone in my area who has the phone and has no issues with it. So I am asking they replace it.
It was noted on my account a replacement would be sent if needed but they are refusing.
Anyone in AZ having this issue as well. North part of AZ.....Cave Creek , Carefree area or even further north?