Freezing

[Alkali]

My friends.
I just bought OP6T last week after giving away my Galaxy 8 phone away, I am seriously regretting because majority of my applications either refuses to open or freezes and I have to restart the device. I updated the software to the latest but to no avail. Please help me on how to fix this issue. Thanks very much.

 

[ironass]

My friends.
I just bought OP6T last week after giving away my Galaxy 8 phone away, I am seriously regretting because majority of my applications either refuses to open or freezes and I have to restart the device. I updated the software to the latest but to no avail. Please help me on how to fix this issue. Thanks very much.

Hello and welcome to AndroidCentral.

Do you have the global OnePlus 6T or the T-Mobile (USA) carrier minority variant?

 

[Alkali]

Global. I live in Nigeria.

 

[mustang7757]

Global. I live in Nigeria.

Sounds like a bad App , you can put in safe mode and see if it still happens , this will turn off all 3rd party apps to see if it's a issue with one of them.

 

[Alkali]

1. If I do that and it's an App, how do I fish out the culprit among tones of apps. It's within opening the app that I get the problem, if they are all off--+?

 

[mustang7757]

1. If I do that and it's an App, how do I fish out the culprit among tones of apps. It's within opening the app that I get the problem, if they are all off--+?

No easy way but eliminate one by one

 

[Alkali]

Thanks.

 

[mustang7757]

Thanks.

Your welcome, let me know how it goes .

 

[Javier P]

1. If I do that and it's an App, how do I fish out the culprit among tones of apps. It's within opening the app that I get the problem, if they are all off--+?

You could also check your battery stats just in case there's an app using an unusual high percentage.

 

[Alkali]

You could also check your battery stats just in case there's an app using an unusual high percentage.

My friend, what has battery got to do with that?

 

[Javier P]

My friend, what has battery got to do with that?

If there's a bad app misbehaving in the background there's a chance it could show in the battery stats. Just a quick troubleshooting step before digging any deeper.

 

[Alkali]

I have checked, only Tapatalk use about 10%. Everything appears to be normal.

 

[Alkali]

I have checked, only Tapatalk use about 10%. Everything appears to be normal.

And I have just today install it.

 

[Javier P]

Is the phone freezing from day one or is it a recent issue?

 

[Alkali]

I think it should be after installation of my app. Additionally, I noticed sometimes it will freeze when I receive a new sms, the screen will light up and stay like that until I use the off button to switch it off, but this happened just once in a about a week.

 

[Javier P]

I think it should be after installation of my app. Additionally, I noticed sometimes it will freeze when I receive a new sms, the screen will light up and stay like that until I use the off button to switch it off, but this happened just once in a about a week.

I would try safe mode, as Mustang said, and maybe uninstall that app that you mentioned. Which one is it? Did you create it?

 

[Alkali]

Mapmyrun is the app.

 

[Alkali]

I would try safe mode, as Mustang said, and maybe uninstall that app that you mentioned. Which one is it? Did you create it?

What am I going to do with it in safe mode, my applications will not be there, only to make calls and sms?

 

[mustang7757]

What am I going to do with it in safe mode, my applications will not be there, only to make calls and sms?

Safe mode freezes all 3rd party apps you can use the phone ,SMS, but not apps you download until you restart the phone.
To get into safe mode power off when you see the one plus logo hold the volume down until password screen shows

 

[Alkali]

I do understand Mustang but since all issues are connected to the apps either third party or pre-installed, I do not see how that can help, moreso when I disable that altogether. However, i will as you suggested and see the outcome.