Front Facing Camera Focus Issues

[bush715]

I got my S10+ yesterday and finally got it all set up. Unfortunately when I try to use the front facing camera it doesn't want to focus and continuously attempts to focus but never gets there.

I have done all the usual troubleshooting steps. Is anyone else running into this issue?

 

[Rukbat]

It sounds like a defective front camera module - ask for a replacement phone.