Hi, first post 
I finally upgraded to S7 from my very old S3. I got an international unlocked version from Amazon and using it now for 4 days. It kept re-starting on me yesterday and today so thought would check to see if software was updated. It was not so I downloaded the update -no problem - then it started to install. It got to 25% and didnt seem to move. Checked it half an hour later and still on 25% but was extremely hot. I have placed it on a cold pack from the freezer (with towel between it) so is keeping it cool, but another hour and it is still on 25%.
Should I wait to see if it moves (I have a feeling it will not) or what do to?? All threads I found with similar were people asking about after the update. I know you are not supposed to do anything during - so not sure what to do here??
Thank you!
Babs
I finally upgraded to S7 from my very old S3. I got an international unlocked version from Amazon and using it now for 4 days. It kept re-starting on me yesterday and today so thought would check to see if software was updated. It was not so I downloaded the update -no problem - then it started to install. It got to 25% and didnt seem to move. Checked it half an hour later and still on 25% but was extremely hot. I have placed it on a cold pack from the freezer (with towel between it) so is keeping it cool, but another hour and it is still on 25%.
Should I wait to see if it moves (I have a feeling it will not) or what do to?? All threads I found with similar were people asking about after the update. I know you are not supposed to do anything during - so not sure what to do here??
Thank you!
Babs
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