Full Reset and can't access Play store

PiggyMiddle

Well-known member
Dec 31, 2013
257
0
0
Visit site
Hi All,

The new G was getting to be a mess with all the apps I was trying and uninstalling so decided to do a Factory Restore.

All good and everything hooks up but I can't access the Play store at all. I just get a white screen with "Play Store" in the top left and the little circle-throbber in the screen middle.

I set Sleep to 30-minutes and it has been seven minutes and still nothing.

I can access the internet OK with YouTube app and Chrome and it is downloading Firefox as I type. At least I can get apps via a browser. Seems weird.

Thoughts?

Help?

Thanks
 

VDub2174

Moderator Captain
Trusted Member
Dec 28, 2009
3,921
86
48
Visit site
Have you tried a battery pull/reboot?

I was having trouble accessing my Play Store when I first got my Note 3. All I did was pull the battery and after it rebooted I was able to access the store.
 

alfick3

Active member
Dec 29, 2011
35
0
0
Visit site
Have you tried a battery pull/reboot?

I was having trouble accessing my Play Store when I first got my Note 3. All I did was pull the battery and after it rebooted I was able to access the store.

That'd be all good, 'cept ya can't pull the battery of the Moto G. :)

Sent from my LG-MS770 using Tapatalk
 

PiggyMiddle

Well-known member
Dec 31, 2013
257
0
0
Visit site
Thanks guys, but it is fixed - albeit by brute force.

I used Chrome to get Firefox, then
Firefox to get the Play store, then
Logged in via Firefox to Google account then
Reloaded Play Store and then
Was asked to accept the Google conditions then
Play store is available

Having been a programmer for 35+ years I gotta say that some of this Google stuff seems like it has been coded by 5th graders in their Mother's kitchens.