g2 won't stay activated??

drugdlr

Member
Sep 21, 2013
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So I ordered vzw g2 online got it Tues.. activated it that night and after 4 hours it said searching for signal.. no phone service or 4g.. called vzw.. rep did made me reset.. phone tried to reactivate but came up w error.. sim not registered call vzw.. told me to go to store and get new sim.. 3 hrs in store..new sim and another new phone.. they could not activate just said waiting for activation.. told system must be slow if not active in 24hrs come back.. at 2am it activated.. worked a few hours then lost all connectivity again. Went back to store again.. they got outa 3rd phone.. tried 4 different sim cards.. no luck.. they told me to pick out a different phone cause they were tiired of dealing w it or they could send it to lg for repair.. these are brand new phones!! Any ideas out there.. I loved the phone for the few hours it worked and prefer not to go to HTC one.by the way took the sim out of the g2 and put back in my old RAZR and it works fine... help?
 
So I ordered vzw g2 online got it Tues.. activated it that night and after 4 hours it said searching for signal.. no phone service or 4g.. called vzw.. rep did made me reset.. phone tried to reactivate but came up w error.. sim not registered call vzw.. told me to go to store and get new sim.. 3 hrs in store..new sim and another new phone.. they could not activate just said waiting for activation.. told system must be slow if not active in 24hrs come back.. at 2am it activated.. worked a few hours then lost all connectivity again. Went back to store again.. they got outa 3rd phone.. tried 4 different sim cards.. no luck.. they told me to pick out a different phone cause they were tiired of dealing w it or they could send it to lg for repair.. these are brand new phones!! Any ideas out there.. I loved the phone for the few hours it worked and prefer not to go to HTC one.by the way took the sim out of the g2 and put back in my old RAZR and it works fine... help?

First, welcome to the forums!! Take that phone back and demand a replacement. You should not being dealing with any issues with a brand new phone, IMO.
 
Had a similar problem. Apparently my Sim card was never activated. Since I deactivated my Sim from my DNA, it wouldn't work either. Called VZW and had them activate the Sim that came with it originally. No problems since. IMHO I would take the phone back and demand another immediately.

Sent from my Nexus 7 using AC Forums mobile app
 
The sim card that comes in the phone already is a dummy sim card there should be another one included that you have to call and get activated. I had the same problem.