Galaxy ace 2 videos

[kpmons]

I have a Galaxy ace 2 phone and i cant seem to see the video of my friends who have the new samsung galaxy phones. All i could see when the video is playing is a black screen and it will say ''audio file playing''. How do i fix this ?

 

[B. Diddy]

Welcome to Android Central! How are they sending the videos, by text or email? What app are you using to view the videos?