floridarick
Well-known member
Having the same problem. Can't get the OTA because of max number of users, so I installed Kies (not Kies 3) because I'm using my work Mac (instead of home PC) and it says no firmware updates to install. I'm on T-Mobile S4, but my Gear was bought at Best Buy.
Beyond just launching Kies and plugging in the USB to the phonoe, is there anything else that has to be done to initiate the update.
Yes, You have to plug in the GG not your phone........... You should see the update available once you plug in the watch not the phone.
Note: You have to be at least 70% charged on the watch or it will give you a error msg........ also make sure to use kies not keis 3. Keis 3 will not recognize the GG.