Galaxy Nexus - Device Good...., Phone Bad....

[Bob Smugs]

Did you try using the app "Volume+ (Sound Boost)"?

Also, as other members have mentioned, I think you should have tried using other GNs, or replace your GN with a new one, before you completely return it. I personally never had an issue with voice quality. It could have been just your GN.

I couldn't feel it vibrate, I couldn't hear it ring. I was missing a much higher percentage of calls than I was taking. In fact, almost all incoming calls were missed unless I was sitting at my desk. I meet people and eat lunch out every day. I put the phone on vibrate as not to disturb others. I see who's calling and if important, I excuse myself. Most of the time I have to take the call no matter what. Main reason for return = consistently missing incoming calls. They are not going to change the vibrating mechanism on this device with a software update. The weak imperceptible vibrate is a manufacturer design flaw in my opinion. (I did download a couple of vibrate adjustment apps prior to returning the device.)

I have been perusing the internet and I see others are also posting about poor voice quality with their Galaxy Nexus, so it looks like I am not the only one. However, a few are blaming Verizon's network for the poor voice quality. I don't know who to blame, only that voice quality was horrible when I used this phone. If it was the network, exchanging the device was not going to fix the issue.

 

[greydarrah]

That's too bad that you had trouble, my phone and everything else about the device is awesome.

 

[pauldroidr2d2]

The device is awesome and after reading numerous glowing reviews, I waited in line to be one of the first to own one. It is an outstanding device. Well... Mostly... I returned it 2 days later as it failed in one of the most important areas, -> being a *Phone*.

I am a business man first and a geek second and I actually use the phone to talk and receive calls. Simple voice communication on this device was almost impossible. I could not hear it ring at the loudest volume (.mp3 ring) and the vibrate is a joke. Absolutely imperceptible. Conversation sound quality was extremely poor. So bad I had an extremely difficult time trying to distinguish what the other party was saying. After multiple calls with almost identical results over 2 days I was getting frustrated. I was calling everyone I could to make sure it wasn't just that one call or that one person because I didn't want to not love this device.

I let a colleague use the phone to finish a conversation with a client that he needed to speak with, he also said that the call sounded like crap and he too was having difficulty making out the conversation. We were in a church hall having lunch and it was not that noisy. He then made a call on his Garmin phone and handed me the phone to sample the sound on his phone. It was night and day. The Garmin phone was crystal clear like a high end audio device compared to the Nexus calls I had been experiencing the past day. That was enough!

Can't hear it ring. Can't feel it vibrate. Can't have a conversation unless in a totally silent environment. Being in a car with the windows rolled up still wasn't quite enough and was enough noise to make conversation difficult. In a restaurant, forget about it. It was not a digital garble, It was like a cheap radio that had been turned to up way too much and was clipping out badly.

Speakerphone wasn't loud enough to be a speakerphone even in a quite office room. I might have had a lemon, but I don't think so. I think it is a Samsung issue. I don't thing the quality of the speaker in the ear piece is up to par with the rest of the device. Nor is the vibrate function and that is something a software update is not going to fix. About 5hrs of battery if I didn't mess with it too much. 3hr 20 if I am browsing.

How is your voice sound quality? Is it different with incoming calls than with outgoing calls?

I have had no problems either with my handset or hands free. You might have a had poor connection that could have been corrected by hanging up and calling back. There are a variety of things that can impact call quality.

As for vibrate and volume level of the phone, I do wish that was louder.and stronger.

Sent from my Galaxy Nexus using Tapatalk