Galaxy Note 2 only showing 5.52GB TOTAL internal storage.

SimpleUsername

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Apr 21, 2013
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Hi I've been having this problem for a while now. My 16gb galaxy note 2 says that i have only 5.52gb of TOTAL internal storage. I'm currently using roughly 2.7gb of that space so there is currently only 2.39gb available. I've formatted the phone several times and the problem still remains. I've also connected the phone to the PC and it also shows my internal storage to be 5.52gb. I don't want to send the phone in to Samsung to be fixed so I'm just wondering if anyone has any ideas to help me fix this problem.

Thanks.
 

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That most likely gonna mean that half your flash memory has gone bad or was bad out of the box. As long as you havent rooted your phone you should be able to do a warranty claim however you are probably going to be without a phone for a bit.

Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
 
By any chance did you happen to notice how much storage was available when you got the phone?
 
Are you sure it was 13-14. Thats not the normal number out of the box that everyone else has. You should, out of the box, have about 10-11. Android and the plethoraof apps that come preinstalled should have used 4-5gb already.

Sent from my Galaxy Note 8.0 using Tapatalk
 
I all honesty I don't really remember. But it was always in the double digits.

Also I would immediatley delete most of the nonsense apps installed on the phone if there is any before even checking the storage space..
 
Just wondering if you are able to resolve your issue with the lost internal storage. I lost approx. 4gb from 16gb of internal storage.
 
im also using samsung note 8, and it internal storage just show 10gb. i thought the reseller sold me a fake one. so the other 6gb had been used 4 apps???? and u can,t see it even when connected to computer??? it is for real??? hope u can answer me..tq
 
It turned out the flash memory went bad. I had to get a replacement phone. In the end I sold the thing, got an iphone and an android tablet instead
 
Flash memory goes bad.
Its a question of when and not if

Samsung has made it public that some sgs3 and noteii devices have bad flash memory blocks and if the error occurs on your device before a specific time of which I do not know, you get a replacment device no cost.

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