Question Galaxy Note 5 N9201 Stuck on SAMSUNG word. Blue light on.

ozstar

Well-known member
Nov 9, 2016
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Hi,

My N9201 is stuck on the SAMSUNG word and nothing stops it except the power and down volume.

It then goes to Galaxy Note 5 then shows the green Telstra page quickly then back to the SAMSUNG sign again.

How can I stop this loop.

It happened after I got a phone Update which I did.

The battery is full

Thanks.
 

ozstar

Well-known member
Nov 9, 2016
47
5
8
Visit site
The Note5 is 8 years old, so it would've stopped getting official updates years ago. What kind of update did you install?

For such an old device, a bootloop like that is typically a very bad sign. You could try booting into Recovery and doing a factory reset from there: https://www.hardreset.info/devices/samsung/samsung-galaxy-note5/
Many thanks.
I tried that reset and other things but it still just goes back to the SAMSUNG word slowly gently blinking. Just won't turn off !

Yes I know it is very old but I use it only with WiFi.
 

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