Galaxy S3 and downloading pictures

[AC Question]

My computer does not recognize the "USB device" plugged in and in effect says buy a new device. I need to download the pictures on the phone. I have removed the battery and started over, but to no avail. The connections are good. The computer is a new Dell Latitude E7440.

Suggestions?

 

[rootedVette]

My computer does not recognize the "USB device" plugged in and in effect says buy a new device...

What is the exact error that your computer is giving you?
Is your phone stock, or rooted? Are you running a custom ROM?
Have you tried a different USB cable?