Galaxy S4 recovery

[PedroCam]

Good afternoon
I am from Brazil and I love my Galaxy S4 with android 4.3 it is a sensational phone. On the other hand I lost some files in it and I have been digging up ways to recover them. One way was through Dr.Fone. which required root for android 4.3, and I could not find any other solution. I was looking for a trouble free solution without root, but my best shot until now was Dr.Fone.*

Do I have to root to recover those files?*
Is there anyway I can recover those files without root??

If I have to root how do I do it?

I am newbie so sorry if I seem retard.

Please help those files are essential to me.

Kind regards
Pedro

Posted via Android Central App

 

[STSVA]

It would help people to answer if you tell us what kind of files these were and where they were stored - internal phone memory or on an external SD card.

 

[PedroCam]

Internal phone memory those are pictures and videos

 

[sjbabu]

Hello,

I am glad I joined this forum now. Can somebody help me with this.....

I lost some recorded files (recorded thru voice recorder) that were stored on internal memory.
I tried multiple tools along with Dr.Fone and none of them seems to be working. I rooted my phone as well.

Can somebody please suggest an actual way of recovering those files. (Dr.Fone is not working on S4).

Thanks in advance.