You don't need to get all bent out of shape and defensive about it. All I was doing was stating my opinion with out trying to offend any one. I think that the issue is simple, if you are the type of a person that uses big apps then go get yourself a phone that has plenty of memory to suit your needs but don't come here complaining and insulting people about something that you went into by your own choice. You had 15 days to return your so called fraudulent phone (I hope you did), and if you didn't do it shame on you. On the other hand there are plenty of people out there that will do good with 9gb. Is it not normal for a hard drive to have less space after being formatted and having the operating system installed ?? so what is the difference ? when you buy a 30 gb HD what you get is less than that to begin with so is up to any one if they get it or not, therefore, DON'T BE A HATER.