Galaxy S4 - Sending Failed on E-mail

[tontolobo]

Awesome.....worked perfectly. Thanks for that, eh!

 

[NellieRose]

i solved this issue by removing the exchange account from the phone and then going into Options-->more-->Application Manager-->All (at the top of the screen)-->email and clicking "Clear Data" and "clear cache" if it's an option. This will WIPE OUT ALL EMAIL ACCOUNTS configured on the phone so you will have to set them up again. But at least it fixes the issue. Also noticed my battery was draining really fast since this started happening. hopefully this will help with that as well

I'm going to try this. I have almost the same problem but not sending. Suddenly 1 account no longer receives mail and my phone has been seriously overheating during this same time frame. Will report back with my results.

 

[Linda McDonald]

First off, first time posting a thread - hope I am in the right place
A few weeks ago, I had issues with two (2) emails that I was sending out and they failed. I went in to the outbox folder and deleted those e-mails. Now anytime that I reboot my phone I get a message that says Sending failed on both e-mails but no where to be found.
I have removed that e-mail address from the GS4, rebooted, and put the e-mail address back on but I am still getting that error message when I reboot. Anyone have an idea on how to fix ?

 

[Linda McDonald]

Airplane mode, all the sent and "almost sent" messages will load. Delete them. Airplane mode off.

 

[LimeyDi]

I did this but ... in verizon.net email there was no way I could see to "clear defaults"? Where is that?

 

[LimeyDi]

This also worked to solve my "failed" sending ... after I deleted an unsent message in the OUT box using your airplane mode idea, Linda, sending resumed. It's magic but i wish it were more like LOGIC ... Thank you.

 

[ChandyQ]

Thank you!! I've been annoyed at this for the past 6 months with 2 separate messages, and option 2 (removing account and clearing cache) worked perfectly!

 

[Steven Mugzy]

i solved this issue by removing the exchange account from the phone and then going into Options-->more-->Application Manager-->All (at the top of the screen)-->email and clicking "Clear Data" and "clear cache" if it's an option. This will WIPE OUT ALL EMAIL ACCOUNTS configured on the phone so you will have to set them up again. But at least it fixes the issue. Also noticed my battery was draining really fast since this started happening. hopefully this will help with that as well

 

[drollins1961]

That worked for me. I removed the MS Ex ActiveSync account, then 'Clear Data'. That was the key. The Verizon store left that part out. Then I reinstalled MS account, and the Sending Fail notice hasn't appeared in about a week now. The Samsung help desk on-line suggested to wipe the phone. I believe the response came from the middle east. Thanks

 

[raviganesan]

This was the culprit for me. Go to your Google settings and enable access to less secure apps.

change your settings at htt ps:// w ww. google. com/settings/ security/ lesssecureapps*so that your account is no longer protected by modern security standards.*

This site not letting me post links so I scattered the above link. Correct spaces and paste in browser.

 

[joelbmw]

I had the same experience. It took two tries, second time I clicked the delete data button and that did the trick. thanks

 

[Teffeni Brodie]

I've got it!! My emails were failing also. This is how I fixed it. Go to settings, accounts, email, settings, click on your email address, more settings, outgoing, click require sign in box and then sign in then hit done. VICTORY! YOU'RE WELCOME

 

[bsnyder43]

Thanks Teffeni! These steps worked for me!

 

[Carolynblu]

Hello,
I may have found what is the problem! I also had an old IPhone email registered on my phone and it wasn't until I deleted that email off my phone that my gmail account would work properly!
Hope this helps

 

[Barrett Jasper]

You're talking about TWO different thing, gmail and exchange, so which is it? Gmail isn't sending or email (exchange) ???

 

[MREK370]

Had the same problem with my S6 when I reboot.
Try this:
1) Delete Email Accounts
2) Clear the "CACHED DATA" in SETTINGS > STORAGE
3) Reboot Phone
4) ADD Email Account(s) but WITH WiFi OFF
5) Reboot Phone

This cleared up the message on reboot... I have no idea why this worked, but it did for me.
Good Luck all.

 

[DZuel]

Thanks Shelley from 5/24/14 turning off the WIFI worked after none of the others worked.

 

[Traverska]

If you enter a user ID and password in your outgoing email settings it should work. Make sure you use all lowercase letters.

 

[Gingerpie]

Try uninstalling the updates then update it in google play

Just had the same problem. I came off wifi and used mobile data and the email was then sent! Not sure what difference this makes but it worked. Maybe it has something to do with wif settings?

 

[Toddynz]

Wow, As easy as that. I followed your directions and Bingo, all fixed and working like it should. Thanks heaps, you stopped me pulling out the rest of my hair.