galaxy S5 built in studio

[Kate Ransom Miller]

Keeps telling me that it has stopped. I have checked..it's not shut off and I have cleared cache and data..still not working. Any suggestions?

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! It may be that some other app is conflicting. Try booting into Safe Mode, which temporarily disables all 3rd party apps. If the problem stops in Safe Mode, then something you installed is probably the culprit--the challenge then is to figure out which one. You may have to uninstall apps one by one. https://support.t-mobile.com/docs/DOC-10696