- Sep 14, 2016
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22 hours ago, I found my Galaxy S8+ battery level idled at 97% for about 20 minutes while it was still plugged in and the LED light had turned off. So I tried to disconnect the charger.
As soon as I touched the tip of the charger, I immediately felt the immense heat originated from the charger. I released it right away before I got burned. Since only the tip of the charger was toasting, the upper part of the phone became warm but not burning, I held on upper part of the phone against the table and pulled the charger so it disconnected with the phone.. As the charger was pulled away from the phone, I saw part of the plastic inside the connector had melted, and two black plastic strings were hanging on the USB Type-C port. I immediately turned the phone off so the Note 7 style explosion wouldn't happen to me.
Upon close inspection, anywhere, other the bottom metal part of the phone (where the headphone jack, Type-C port and speaker are), was getting uncomfortably warm. The bottom metal part of the phone was as hot as the tip of the charger.
Since I was using the Type-C charger from my Lumia 950, I thought the old charger was the reason. However, earlier when I asked a colleague who has a T-Mobile Galaxy S8, he said his S8 had the same problem and he already got a replacement phone from T-Mobile.
So I wonder if anyone else had or is having the same problem?
As soon as I touched the tip of the charger, I immediately felt the immense heat originated from the charger. I released it right away before I got burned. Since only the tip of the charger was toasting, the upper part of the phone became warm but not burning, I held on upper part of the phone against the table and pulled the charger so it disconnected with the phone.. As the charger was pulled away from the phone, I saw part of the plastic inside the connector had melted, and two black plastic strings were hanging on the USB Type-C port. I immediately turned the phone off so the Note 7 style explosion wouldn't happen to me.
Upon close inspection, anywhere, other the bottom metal part of the phone (where the headphone jack, Type-C port and speaker are), was getting uncomfortably warm. The bottom metal part of the phone was as hot as the tip of the charger.
Since I was using the Type-C charger from my Lumia 950, I thought the old charger was the reason. However, earlier when I asked a colleague who has a T-Mobile Galaxy S8, he said his S8 had the same problem and he already got a replacement phone from T-Mobile.
So I wonder if anyone else had or is having the same problem?