I thought I would post an update. I have returned my GT38 TWICE for this issue. Each time they return the tablet with a new charger and cord, but as far as I can tell, nothing else has been done. I am now in the process of submitting a THIRD service request! I have performed numerous factory resets, installed no apps, turned off wifi, bluetooth, GPS, etc., removed SD card, EVERYTHING that might use even the tiniest bit of power. Still the tab loses 20% PER DAY. If I do not turn it on for 5 days, it will not even turn on, not even a glimmer on the screen, without being plugged in. I basically have not used it for 2-3 months now while I have been trying to get this resolved. Strangely, battery life while actually using the tablet does not seem significantly less than before.