Gear 2 / Galaxy S4 - Gear Using Phone Location

paulo57509

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Jul 5, 2016
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I've been having issues where the Accuweather app refuses to update on the Gear even when hitting the circular arrow "reload" function. I've tried messing with the weather setting in Gear Manager as suggested elsewhere, but here the settings "wheel" doesn't yield any response on my phone.

To ensure I had the latest SW version of gear Manager, I uninstalled it from my phone and re-installed it from Google Play. I also reset my Gear (holding the button for >7 seconds).

The Gear and phone are working normally except the home screen (weather clock) on the gear reads, "Tap here to use location info on mobile phone" below the clock and date. Tapping "here" yields no response on the Gear. However it does wake the screen on the phone to the lock screen.

If I change the clock display through the Gear Manager to "Dual Clock", Gear reads, "Tap here to add a city". Tapping changes the phone screen to the city list. So this seems to be working normally.

Best I can tell, the Accuweather app is the problem even though it had working and syncing up until 4/28/2016; I bought the Gear in February 2016.

By removing and re-adding a couple of cities to the Accuweather app on the phone I got the Gear to sync with the phone. However, after a couple of hours, it's again unresponsive to the "reload" arrows - it just keeps "reloading".

Solutions and comments is appreciated.
 
I believe the issue is the Gear needs to have the location on my phone turned on. Unless I'm missing something, the location setting on my phone IS turned on.

Again, thinks for any comments or advice.
 
No resolution to date. Some things I have tried/discovered....

I have deleted and reinstalled the Gear 2 app and have reset the Gear 2 with no success. I've cleared the data cache of both the weather and weather provider apps through the app manager with no success.

My location is set through the GPS at the high accuracy setting.

I have recently discovered that I can manually get the weather data to update on the Gear 2 if I go to my phone's home screen, tap the weather pane to open the weather app, tap the pull down menu bar to display my location and tap on the refresh circular arrow (shown below).







I have the weather widget on my phone set to auto refresh every hour through its settings menu but it will not refresh on the Gear 2.

I have contacted Samsung tech support with no resolution.

All other functions between the phone and Gear 2 appear to be functioning normally.

I found this on another forum:

Gear 2 Weather sync - fix | Samsung Gear 2

My system ---> app folder contains these two files (although with different file names) so I doubt this is the issue.

I'm still hoping that someone has an answer. Thanks!
 

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