Gear S2 bezel stopped working ... anyone else?

[Sean Mullen]

Have a new (5 days old) Gear S2 3G from AT&T. Today the bezel started acting up (unit has not been exposed to water or dust of any kind). Initially, the bezel stopped responding. I rebooted and it started working again. This has happened a couple other times today and now, this evening, the reboot is no longer restoring functionality. I've also tried a soft restore to no avail, the bezel is just not doing anything now. Wondering if anyone else has seen this happen before I resign myself to another trip to the AT&T Store for a return / replacement.

 

[nickdeck]

There were a few reports here of loose bezel problems right after the watch came out, but haven't seen anything lately. I'd definitely take it back for an exchange.

 

[1oo1oo1]

Definitely exchange.