"The device has either stopped responding or is disconnected" message keeps showing up.

[inet32]

Re: "The device has either stopped responding or is disconnected" message keeps showing up.

I can give you couple things to try out

...


2. Go to settings>general management>reset>reset settings

What settings does that reset?

 

[mustang7757]

Re: "The device has either stopped responding or is disconnected" message keeps showing up.

They were large video files and they all copied fine, without any trouble. Why do I need drivers? The only drivers I saw on the Samsung website for this phone were either for developers or for older versions of Windows (7,8,8.1).

The S21 Ultra is an MTP device and it should work fine with the default Windows MTP driver, and up until two months ago it did.

While true it's not required but in my opinion it just works better when you have them recognize your device

 

[mustang7757]

Re: "The device has either stopped responding or is disconnected" message keeps showing up.

What settings does that reset?

It won't reset and personal data just settings that could of been messed up or glitches

 

[joeldf]

Re: "The device has either stopped responding or is disconnected" message keeps showing up.

Hmm I see , where did you get Samsung drivers just curious? I downloaded them from PC Samsung Smart Switch Utility back up

I hadn't used that on my PC since my S8, way before I started seeing this error.

I went ahead and downloaded app from the Samsung website (the MS Store doesn't seem to have it even though searching in Google seems to suggest that it should be). I looked for the driver option, found it and downloaded it.

So far, that seems to work. I connected my phone, looked through it in the file explorer, disconnected the phone, and no error.

Unless now I get it later like the others had.

I'll let it be and see what happens.

Thanks, for the suggestion.

 

[mustang7757]

Re: "The device has either stopped responding or is disconnected" message keeps showing up.

I hadn't used that on my PC since my S8, way before I started seeing this error.

I went ahead and downloaded app from the Samsung website (the MS Store doesn't seem to have it even though searching in Google seems to suggest that it should be). I looked for the driver option, found it and downloaded it.

So far, that seems to work. I connected my phone, looked through it in the file explorer, disconnected the phone, and no error.

Unless now I get it later like the others had.

I'll let it be and see what happens.

Thanks, for the suggestion.

Welcome
Ok we wait and see

 

[mustang7757]

Re: "The device has either stopped responding or is disconnected" message keeps showing up.

I hadn't used that on my PC since my S8, way before I started seeing this error.

I went ahead and downloaded app from the Samsung website (the MS Store doesn't seem to have it even though searching in Google seems to suggest that it should be). I looked for the driver option, found it and downloaded it.

So far, that seems to work. I connected my phone, looked through it in the file explorer, disconnected the phone, and no error.

Unless now I get it later like the others had.

I'll let it be and see what happens.

Thanks, for the suggestion.

I seen your duplicate and restored this one

 

[Laura Knotek]

Re: "The device has either stopped responding or is disconnected" message keeps showing up.

Hmm I see , where did you get Samsung drivers just curious? I downloaded them from PC Samsung Smart Switch Utility back up

That's also where I downloaded Samsung drivers. I use PC Smart Switch when I get a new Samsung device (phone or tablet). PC version works better for me.

 

[mustang7757]

Re: "The device has either stopped responding or is disconnected" message keeps showing up.

That's also where I downloaded Samsung drivers. I use PC Smart Switch when I get a new Samsung device (phone or tablet). PC version works better for me.

Same here