Geek Squad Protection and Moto Maker purchase

[scrounger]

I'm interested in getting the phone (Verizon, 32GB) from BB because I have a $50 gift card. Do you know if BB participates in the Motorola Trade-up Program? I have a Motorola Admiral I would like to trade.

Thanks!

BB is not involved. You send Motorola proof of purchase & the phone to trade and they send you the money. I believe there is a form to go with it.

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[goombah]

Yeah, apparently Best Buy isn't taking all the information they should when they are selling the cards so Motorola can't activate them. I reordered straight through Moto Maker even though it cost me an extra $70. Supposed to be delivered tomorrow.

Similar situation. Bought the 32gb card at BB, ordered through Motomaker, and it hasn't shipped yet though estimated delivery was today. Called Moto yesterday and was told that the phone was done but were waiting for AT&T to activate the phone and that was the hang up. Wondering if this is the same problem- BB not filling out all the proper paperwork. Moto supposed to get back to me today.

Wife is not happy. Wanted to play with her new phone on the long holiday drive tomorrow. Sure I'll hear about that once or twice over the five hour drive (teasingly, she's good but disappointed).

 

[prissysox]

Similar situation. Bought the 32gb card at BB, ordered through Motomaker, and it hasn't shipped yet though estimated delivery was today. Called Moto yesterday and was told that the phone was done but were waiting for AT&T to activate the phone and that was the hang up. Wondering if this is the same problem- BB not filling out all the proper paperwork. Moto supposed to get back to me today.

Wife is not happy. Wanted to play with her new phone on the long holiday drive tomorrow. Sure I'll hear about that once or twice over the five hour drive (teasingly, she's good but disappointed).

If they did your paperwork properly to activate the phone and libe then you should have had something out with instructions. If you did not get the front house then they did something wrong and you will have to get them to issue another card. Then once you place your order again on moto maker you should be able to call back talk to them and have them expedite the order. Hopefully they can deliver it by 10:30 a.m. Tomorrow.

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[ajneuman]

I'm stoked to hear that people are getting the 32 GB moto-maker cards from BB! I have their $50 gift card and was told they didn't sell them.

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[prissysox]

I'm stoked to hear that people are getting the 32 GB moto-maker cards from BB! I have their $50 gift card and was told they didn't sell them.

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Just be careful and make sure they process it properly.

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