(GENERAL) Add acount inside KNOX (hidden folder)

[Archer2022]

Using S20 FE (5g) today but I guess its a more general samsung question.

Quick Questions:

-Inside the hidden folder = I want to add a new account and perform a backup-

1.I cant add another samsung account. Thats for sure.
2.Add new accounts = LDAP, whats that? a green icon,similar to google hangouts
3. I cant add onedrive or anything, even if it exist on the root device

Background and explanation

Timeline with 3 devices and 1 account:

2018
I have one and only samsung-account since year 2018.
All setup with my first galaxy device:
#1 DEVICE = NOTE9


2021
I managed to somehow switch, and continue with my new device (S21 Ultra)
Probably: Device >backup to CLOUD >> restore to device

#2 DEVICE = S21 ULTRA
Absolute everything worked 100%.
Apps,themes, notes, gallery, even the hidden folder and its content.



2022
I sold my S21 and instead got a new S20FE.
This was done under pressure and short of time.

1th backup was done using PC-smartswith. It got everything except hidden folder.
2th attempt, I used wireless smart-switch. Device<Device. hidden folder failed again!

:-!

#3 DEVICE = S20 FE

Now fast forward:

when I now use the S20 FE device:
Open //hidden folder
SETTINGS - RESTORE

= the app connects with the default samsung accounts, doing a client-hello.

Then recieves a server-hello and displays what it founds on the cloud in return:

It says

"galaxy-note-9(secret folder)
2021/xx/xx

But the dates are off and not consistent
It claims that the backup was done 2021.
But still, the different contents all have their own dates.

Videos: 2020/yy/yy
Photos: 2021/xx/yy



Its a mess!
The backup is still named from the oldest device.
But it gets more weird.
Videos are suddenly 2 years off.

All year 2021 I used a new device, right?
The note9 has been almost offline and not used at all during this period.

And even the google-find-all activity supports this and tell that the hidden folder
was used by the S21, as late as januar this year....So I am afraid I cant trust this cloud service and the data.

Thats why I want to do a new backup, and store it on a new account.
Separeted from the existing one.
And maybe then later, try to restore and test out whats really on the cloud.
And what files that it can fetch.

 

[Laura Knotek]

LDAP is an application protocol that is used to keep and open directories over an IP network. It functions similar to a phone book. LDAP is open-source, unlike Active Directory, which is a Microsoft proprietary directory application.

It sounds like LDAP protocol is needed in order to open the directory in question from the cloud.

Sorry, I can't help you with the rest of your question.

 

[Archer2022]

Yes, thanks.
I read that samsung official discontinued the ability to backup the secure folder to their cloud 2021:


Effective from January 2021, Samsung no longer allows users to backup the Samsung Secure Folder to the cloud.
In case you have previously opted for Secure Folder backup and want to restore it, you can do that. But you can no longer backup the Secure Folder data to the Samsung cloud anymore.






Weird, I cant remember that being showcased 2021 or either 2022 when using the app in fact.
Or other popup message when using the device in question!
And according to my samsung account when login.
There is a backup dated 2021-03-xx

 

[mustang7757]

Yes true Samsung cloud doesn't back up secure folder any longer , smart switch on PC should if it was toggle on when backing up?

 

[Archer2022]

Today, when I am opening the hidden folder.
//knox
/// settings
//// backup&restore
///// Restore:

This shows up:



=backup created 2021-02-03



This also align with my experience:
I did manage to do a backup from my device to the samsung cloud.
As late as 2021 or even 2022.

There was no "errors" or other messages telling me otherwise.


//I cant use smartswtich because the device is sold.
Was hoping the data exist or could be on the cloud.

What happens if I try to restore this again ,to the device?
Will it overwrite files or just add new ones?

 

[mustang7757]

I would do a back up with your current device on Samsung smart switch PC then try restore see what happens