So I have the Best Buy Geek Squad protection, which I would definately reccomend when buying a new phone ($9.99 a month, and no deductables), and a month ago I dropped my Gnex, and it cracked. So I brought it back, and got a "new" one in three days. Then a week later the loud speaker completely stopped working. I couldn't make it to Best Buy so I had to deal. When I was on my way to Best Buy (a half hour away), the speaker started working. Then it stopped the next day. Great. So I cracked this one last week, and brought it to Best Buy yesterday finally. Going to go pick up the 3rd one in a few hours. Hopefully this one will be successful. My luck with this phone is not very good at all..
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