Going T-Mobile, need to make sure I have return terms correct...

takakoshimizu

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Mar 25, 2010
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Heya guys.

I've been burned by Sprint so I'm not even going to wait. I want off this burning boat.

However, T-Mobile in my area (Blacksburg, VA) is, well, okay I guess. EDGE only here, which I'll just deal with. I've been rolling around with a T-Mo prepaid phone to test signal at my 3 most common places, and seems fine, but travel between them has some dead areas.

Now, in case it doesn't work out and I have to back out, I want to make sure I have the details on returns correct... (this will be subsidized)

From Google, I have 14 days to return the device. I will pay $45 restocking fee. After this point, and up to 120 days, I will be liable for $150 equipment recovery.

From T-Mobile, I have 20 days to cancel service without an ETF. I will still be required to pay for services and other charges incurred. If I pass this point, I will be looking at $200 until 6 months remain, then $100 til 3 months, then $50.

So in other words, a 14 day trial run that didn't work out will be $45. After that, I better want to keep the darn phone?
 

Droid800

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Mar 31, 2010
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Heya guys.

I've been burned by Sprint so I'm not even going to wait. I want off this burning boat.

However, T-Mobile in my area (Blacksburg, VA) is, well, okay I guess. EDGE only here, which I'll just deal with. I've been rolling around with a T-Mo prepaid phone to test signal at my 3 most common places, and seems fine, but travel between them has some dead areas.

Now, in case it doesn't work out and I have to back out, I want to make sure I have the details on returns correct... (this will be subsidized)

From Google, I have 14 days to return the device. I will pay $45 restocking fee. After this point, and up to 120 days, I will be liable for $150 equipment recovery.

From T-Mobile, I have 20 days to cancel service without an ETF. I will still be required to pay for services and other charges incurred. If I pass this point, I will be looking at $200 until 6 months remain, then $100 til 3 months, then $50.

So in other words, a 14 day trial run that didn't work out will be $45. After that, I better want to keep the darn phone?

Well, $45 plus service charges. (for a week, it won't be too outrageous)

One thing I was unclear about was whether HTC had to had the phone in their hands within the 14 days, but all they need is to have issued an RMA number by then. Mine is going back as we speak.
 

takakoshimizu

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Mar 25, 2010
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Well, $45 plus service charges. (for a week, it won't be too outrageous)

One thing I was unclear about was whether HTC had to had the phone in their hands within the 14 days, but all they need is to have issued an RMA number by then. Mine is going back as we speak.

Thank you!

Ordered my T-Mobile Nexus One as of 3:01pm PST.

I don't think I'll be returning it though, as T-Mo's performance at home and work has been wonderful, and for data at home I can use wifi, and at work EDGE averages faster than Sprint's supposed EV-DO (4-5 T-Mo bars at my desk as opposed to 0-1 Sprint).

I have a feeling this will be a glorious change...
 

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