I got my Rezound because my fiance' got one and I was ready to leave Sprint. It was the only phone I liked with the Razr Maxx being my second choice. My Rezound worked really well for 2.5 months and then the problems started. The radios flaked out on my phone. It wouldn't make a call, connect to 4G for more than 2 seconds, even WiFi was toast. I had the extended battery from Verizon and I tried the stock and the extended. Off it went for a replacement.
2nd Rezound had a 1/8" scratch UNDER the screen. It looked like a eye lash was under there but I looked at it under my microscope and it was indeed a scratch on the inside. This phone also wouldn't connect to WiFi......at all. Tested on 7 different WiFi networks with both the extended battery and back and stock. Off it goes!
3rd Rezound gets so hot, you can't handle it. Using a thermocouple it reads 148 degrees after about 2-5 minutes of use. Tried with both stock and extended batteries. Either battery will go from 100 to about 60% in about 1 hour with the phone SLEEPING. Tried batteries in fiance's phone after I was fairly certain they were ok and they indeed function fine.
Verizon only offered to send me another Rezound which I think I have a Rezound curse. Got in touch with a Retention Specialist who was very shocked that I've gone through 3 phones in 1 week since the problems started. After some talking with her and her Supervisor, I'm getting a Razr Maxx. I know I'll miss the screen and the camera on the Rezound. My fiance's Rezound works perfectly. It's a great phone but man, I got some BAD luck! :'(
2nd Rezound had a 1/8" scratch UNDER the screen. It looked like a eye lash was under there but I looked at it under my microscope and it was indeed a scratch on the inside. This phone also wouldn't connect to WiFi......at all. Tested on 7 different WiFi networks with both the extended battery and back and stock. Off it goes!
3rd Rezound gets so hot, you can't handle it. Using a thermocouple it reads 148 degrees after about 2-5 minutes of use. Tried with both stock and extended batteries. Either battery will go from 100 to about 60% in about 1 hour with the phone SLEEPING. Tried batteries in fiance's phone after I was fairly certain they were ok and they indeed function fine.
Verizon only offered to send me another Rezound which I think I have a Rezound curse. Got in touch with a Retention Specialist who was very shocked that I've gone through 3 phones in 1 week since the problems started. After some talking with her and her Supervisor, I'm getting a Razr Maxx. I know I'll miss the screen and the camera on the Rezound. My fiance's Rezound works perfectly. It's a great phone but man, I got some BAD luck! :'(