Googel home not letting me sign in

[Ferneex]

I tried to Install Google home on my huawie p20 Pro but every time I open the app it ask for email or phone number so I enter my email and the message I get is account already exist, I've tried a factory reset, I've cleared the data Uninstalled but still the same thing happens, the app works fine on my galaxy s8 and works fine on an old HTC m7,if anyone has an answer or fix I would be grateful.

Thank you in advance

 

[Rukbat]

I've never seen that (or if I did it was so long ago that I forgot), but are you sure you don't get the choice of existing or new account? It sounds as if you're choosing new account, but putting in your existing email account. (New means "create this account on the server", not "new for this app".)

 

[Audifahrer]

I have the same problem!. The S8+ had no problem with this!

 

[Tom Gleeson]

you need to reinstall play services, same happened to me.

Start in apps and disable play services.
Uninstall updates to play services and then reboot phone.
Start a few apps and wait for one to require you to update play services.
Once this has happened all should be well again.

 

[Ferneex]

Thank you it worked, I can normally work most prob out with Android but this was just frustrating, again thank you

 

[Ferneex]

Thank you it worked, I can normally work most prob out with Android but this was just frustrating, again thank you

 

[rajeshr68]

There's a new version of the Play Services that fixes this - it is in Beta right now, so should roll out soon. I've tested this with the Google Home app and it now works.

 

[OleKristoffer]

As I said in a similar forum. I just deleted Google Play Services data (not only buffer) . Worked too.

 

[Robert Horvat]

I have deleted Google account from P20Pro, and Sign in again to google. It worked for me.