Google accounts very messed up.............

[Martin5005]

I have been unable to find anyplace oh Google, Google +, or Google Play to find an answer to this problem, so here I am. If somebody can direct me to the proper venue, that would be great. I just bought a Samsung Galaxy S5 (and I love it), and somehow, a third Google account got set up, which I didn't need. And this new account is linked to the first account I set up with Google years ago. The problem is, it's messing all my accounts on Google now. The biggest: I keep getting an error message ("-24") from Google Play when I try to download new Apps to my Galaxy. I've tried deleting this new account, but it won't delete. This is really messed up. Google shouldn't set up new Google + accounts unless you actually want one set up! This is actually what the problem stems from. Sorry, this sounds crazy, but if anybody has any ideas, thank you.

 

[jmagid51]

Start all over. Get a new Google account and go from there. Too time consuming to do other wise.

Sent from my SAMSUNG-SM-G900A using AC Forums mobile app

 

[Martin5005]

I just did a factory reset. According to what I found online, it supposedly will fix the problem. I did try CleanMaster, but that didn't work. And evidently, it has nothing to do with that Google+ account that seemed to add itself. Thank you.

 

[jmagid51]

Let us know how it works out.

Also, CleanMaster is worth it's weight in gold. Great product and it does all it says it will do.

Sent from my SAMSUNG-SM-G900A using AC Forums mobile app

 

[Martin5005]

The factory reset solved the error problem, but created another one. I had to put all my photos back, which was fine, but then I turned my phone on this morning, and all the photos had vanished. WTF! That should never happen. Is there some kind of known issue about this, I wonder? It just seems like KitKat isn't very stable. Not good.