Google Drive App fails to open...

[rexbaumgartner]

This is annoying. Anyone else having this problem? Had the phone for two days and wasn't able to open it from the beginning. I went on line with my computer and I see I got the credit for the 50 GIG on Drive, but the app on the phone isn't working. I uninstalled it, then went do download it from the playstore again, but I only get the "update" prompt. I downloaded the update, and the app shows up with my other apps again, but it still fails to open.

Any ideas? Please don't say do a factory reset......

 

[Golfdriver97]

My X opens it just fine.
Try going into Settings>Apps>swipe over to all apps>scroll down to Drive>click on it>click clear cache, and see if that helps.

 

[rexbaumgartner]

My X opens it just fine.
Try going into Settings>Apps>swipe over to all apps>scroll down to Drive>click on it>click clear cache, and see if that helps.

Thanks for the tip, however I tried that. Nothing.

 

[Golfdriver97]

Thanks for the tip, however I tried that. Nothing.

Ok. Try the same process and clear data.

 

[JoeNM84]

Seems like common sense these days... You tried restarting the phone?

 

[rexbaumgartner]

My X opens it just fine.
Try going into Settings>Apps>swipe over to all apps>scroll down to Drive>click on it>click clear cache, and see if that helps.

Nope. This really puzzles me. Every other app on the phone is working just fine. How is it that a "google" phone can't launch the Drive App? Makes no sense.

 

[Golfdriver97]

Nope. This really puzzles me. Every other app on the phone is working just fine. How is it that a "google" phone can't launch the Drive App? Makes no sense.

Short of a reset, I can't think of another suggestion.

From a Sprint Moto X using AC Forums app