Google email notifications numbers are wrong, can't fix

[Ed Penny]

When I have google mail, the number of emails show is wrong, how do I fix this

 

[B. Diddy]

I assume you're talking about the unread count badge on the Gmail icon. Which launcher are you using? The stock launcher, or a 3rd party one like Nova?

Try going to Settings>Apps, tap Menu>Show System, and look for something like BadgeProvider. Clear its app cache/data, and see if the problem persists.

 

[soundchasr]

I assume you're talking about the unread count badge on the Gmail icon. Which launcher are you using? The stock launcher, or a 3rd party one like Nova?

Try going to Settings>Apps, tap Menu>Show System, and look for something like BadgeProvider. Clear its app cache/data, and see if the problem persists.

I have an S9 and I'm having a similar problem. For example, if I have 4 new emails, the notification badge will says "25" or some really huge number.

 

[Ed Penny]

I assume you're talking about the unread count badge on the Gmail icon. Which launcher are you using? The stock launcher, or a 3rd party one like Nova?

Try going to Settings>Apps, tap Menu>Show System, and look for something like BadgeProvider. Clear its app cache/data, and see if the problem persists.

This didn't do it..... Thanks anyway....

 

[B. Diddy]

Before going any further, open your Gmail and go to the "All Mail" label, just to make sure there aren't some older unread emails that you may not have been aware of.

If you've confirmed that all mail has been read, you can try something that's a bit more drastic, which requires you to set your homescreens up again. Go to Settings>Apps, tap Menu>Show System, and look for the Samsung launcher app (I'm not sure what it's called now -- used to be TouchWiz, but now that the UI is called Samsung Experience, it'll be listed as something different). Select it and Clear Cache/Clear Data. This will wipe your homescreens and your launcher settings, which means you'll have to set everything back up -- but it has helped this type of issue in the past.

 

[Arcam]

Experiencing the same issue, the unread count seems to be totally random, 2 unread = 4 showing as unread, 4 unread = 25 showing as unread.

I don't fancy wiping my home screen setup but I will give it a go.

 

[billykac]

Routinely happening on my N8

 

[countrydirt]

I've noticed this over the past couple of days.

 

[countrydirt]

I've noticed this over the past couple of days.

And I'm on Verizon

 

[beachboy301]

This started on my Note 8 (unlocked Verizon) after the Oreo update. Same as everyone else.

 

[Caffeine Hound]

I'm seeing the same thing as well. I have multiple gmail accounts on my phone and it seems to take the number of unread emails and multiply it times the number of accounts. I just performed a test. I have three gmail accounts that the app monitors. I sent one message and it was fine, a second message showed 6 unread emails, a third message resulted in 9 unread emails.

 

[MichaelBanning]

Me too. Galaxy S9+. Perhaps this should be moved to a different forum as it doesn't appear to be specific to a certain phone model?

 

[Real Science Radio]

Same badge number problem on an s20. (We can send a man to the moon but...)

 

[B. Diddy]

It sounds like it may be more of a general Samsung issue, related to how they implement their launcher. Have you already tried clearing the cache/data from the launcher? (This will also wipe the homescreens, meaning you have to set them back up -- but if you back up the homescreen setup, it's easy to restore it: https://android.gadgethacks.com/how...reen-layout-icons-any-samsung-galaxy-0292830/.)