Google Keep not Syncing on Pixel 3

[rexxsor]

Just realized a lot of images in Google Keep are not syncing properly on my Pixel 3.

Recently switched to the 6 pro. Good thing I am still keeping my Pixel 3, else I would have lost a lot of notes.

Anyone else encountering this issue? Still haven't been able to resolve it so far.

 

[B. Diddy]

Are you saying that images in Google Keep on your Pixel 3 aren't appearing in Keep on the web (i.e., on your computer browser) or on your 6 Pro's Keep app?

Also, did you go to Settings>Accounts in the system settings, then select your Google account, and make sure Keep Notes is syncing properly there?

 

[rexxsor]

Are you saying that images in Google Keep on your Pixel 3 aren't appearing in Keep on the web (i.e., on your computer browser) or on your 6 Pro's Keep app?

Also, did you go to Settings>Accounts in the system settings, then select your Google account, and make sure Keep Notes is syncing properly there?

Yes, correct. It stopped working properly a few weeks back. Didn't notice until recently (once I got the 6 pro).

Have also checked the sync settings. Stopped and started. Cleared cache. Not sure what else to try at this point.

Text are syncing properly, only the images are missing.

 

[rexxsor]

Attached a sample note I created for testing.

Images have the sync symbol, yet doesn't sync when I check on P6 pro or web browser.

Also, just confirmed my last successful image that was able to sync was Nov 2021. From Dec onwards, images all have the same issue.

 

[rexxsor]

I also noticed in the account sync settings that Keep stopped syncing since Dec 2021 (as observed in the behavior). Toggling on and off still cannot make it sync properly.

 

[B. Diddy]

You mentioned clearing cache -- what about clearing the app data for Keep? (If there's anything on your phone's Keep that hasn't synced successfully to the cloud, make sure to back that information up some other way first.)

 

[rexxsor]

You mentioned clearing cache -- what about clearing the app data for Keep? (If there's anything on your phone's Keep that hasn't synced successfully to the cloud, make sure to back that information up some other way first.)

I wanted to try this, but all those notes from December until now haven't been syncing.

Will wait for the next Keep update for now... If it still fails to sync, I will manually backup the notes again.

 

[B. Diddy]

I wonder if it's one of those images that's actually causing the problem, preventing Keep from syncing successfully. Maybe it's corrupt in some way?

I also read that if you're running low on internal storage, this might affect Keep sync. What's your storage status?

 

[rexxsor]

I wonder if it's one of those images that's actually causing the problem, preventing Keep from syncing successfully. Maybe it's corrupt in some way?

I also read that if you're running low on internal storage, this might affect Keep sync. What's your storage status?

Hmm... That's a good idea, though seems unlikely. Will try checking the first image that wasn't syncing properly.

I also thought the same with regards to storage. However, I've cleaned up my 64GB (never buying this small amount of storage again) Pixel 3 since getting the Pixel 6 pro. I am at almost 20GB free storage and still not able to sync.any images in Keep.