Google Pixel - Preorder / order / shipping thread

[maxburn]

They wouldn't hold at FedEx location? That's really odd.

I've hit this a couple times. If the shipper disallows it they won't do it. I'm sure it's a fraud thing.

 

[Kaenon11]

My FedEx driver just came with one package from BodyBuilding.com, and my two phones were not on the truck.
I called FedEx and because they are FedEx ground, their facilities are closed, despite them loading the packages onto trucks this AM.

I will be unable to get the phones till Monday.

As bummed as I am, I will still receive the package before the date Google originally gave me.

 

[happasaiyan]

I ordered within a few minutes of the pre-order going live. Ordered a black XL, a Home, and a clear case. Mine is still pending with a Nov 8-10 date. :'(

I get they are trying to save on shipping, but when something is going to take 3 weeks longer, just ship the items that are ready.

 

[Richard Servello]

I ordered within a few minutes of the pre-order going live. Ordered a black XL, a Home, and a clear case. Mine is still pending with a Nov 8-10 date. :'(

I get they are trying to save on shipping, but when something is going to take 3 weeks longer, just ship the items that are ready.

I ordered mine separately for that reason. That said I have a 11/23 ship date. Ordered day of....still preordered. My home is pending.

 

[happasaiyan]

I ordered mine separately for that reason. That said I have a 11/23 ship date. Ordered day of....still preordered. My home is pending.

If I would've known, I would've ordered separately, for sure.

 

[maxburn]

My FedEx driver just came with one package from BodyBuilding.com, and my two phones were not on the truck.
I called FedEx and because they are FedEx ground, their facilities are closed, despite them loading the packages onto trucks this AM.

I will be unable to get the phones till Monday.

As bummed as I am, I will still receive the package before the date Google originally gave me.

Yeah that's still true, they predicted latter half of the week for me too. Still, dealing with FedEx is trying sometimes.

 

[pauldroidr2d2]

My FedEx driver just came with one package from BodyBuilding.com, and my two phones were not on the truck.
I called FedEx and because they are FedEx ground, their facilities are closed, despite them loading the packages onto trucks this AM.

I will be unable to get the phones till Monday.

As bummed as I am, I will still receive the package before the date Google originally gave me.

I don't think FedEx Saturday delivery is an option for delivery.

 

[johnzik]

I ordered within a few minutes of the pre-order going live. Ordered a black XL, a Home, and a clear case. Mine is still pending with a Nov 8-10 date. :'(

I get they are trying to save on shipping, but when something is going to take 3 weeks longer, just ship the items that are ready.

Have the exact same issue and exactly same delivery dates. The problem I have with this is that I asked Google Support about this and they told me it will ship once it's ready in the warehouse and my phone will therefore ship sooner. See copied email below:

-----------------------------

Hi Jan,



Thanks for contacting Google Support Team!



It was a pleasure talking to you today over chat.

I had a chance to speak with Shipping team regarding your query.

Jan, here's the answer for you. Which ever device is ready first we'll ship that device for you. So, you'll receive the Phone first and then the Google home according to the device availability in warehouse.

I'm really sorry for the confusion as this is something shipping team can answer. Since we've a huge wait today due to heavy contacts from our customers it took a little more time to answer your question.

I really appreciate your time and patience with us and welcome to Google Family. We'll look forward to help you greatly in coming days.

If you have any more questions, please reply to this email. I'm happy to help!



Thanks!
Samuel
The Google Support Team

 

[jamezr]

I got my shipping notice and tracking info a little while ago. Ordered 10/04 Pixel XL very silver 32GB
To be delivered by Fedex 10/24 by 4:30PM. No signature required.

Funny thing is I got the LG V20 coming the same day! Its coming on UPS in the same time frame!
Fun time ahead!

 

[aaronity]

Hi. Is there any way we can get it shipped to the Philippines?

 

[Atriel Hudson]

I ordered the quite black 128GB pixel through the google store on October 8th and it's still showing as "Preordered". I have an estimated delivery date of November 23-25th. It's driving me crazy that some people ordered after me and are getting their phones this week.

 

[pauldroidr2d2]

I ordered the quite black 128GB pixel through the google store on October 8th and it's still showing as "Preordered". I have an estimated delivery date of November 23-25th. It's driving me crazy that some people ordered after me and are getting their phones this week.

It may depend on who your carrier is.

 

[person13628]

128gb black verizon, dallas area, ordered oct 12, received in mail oct 20!

 

[Kaenon11]

I don't think FedEx Saturday delivery is an option for delivery.

FedEx Home Delivery operates Tue-Sat and Ground is M-F.

 

[jimd1050]

I ordered the quite black 128GB pixel through the google store on October 8th and it's still showing as "Preordered". I have an estimated delivery date of November 23-25th. It's driving me crazy that some people ordered after me and are getting their phones this week.

I ordered a 32 GB XL and was going to get it 10/31-11/2 then a 128 GB came available so I cancelled the original and ordered that Thursday night 10/20 - delivery date. You guessed it - 11/23 - 11/25... must be a 128 GB Magic Number or something for the XLs! Keep your chin up! And "pauldroidr2d2", I ordered direct from Google Store - No Specific Carrier!

 

[polo2883]

Just ordered mine this morning for 128gb Pixel black with Google Fi Sim (need to start testing this since Verizon is killing me)
Ship date Nov 23-25

Dont know if it matters but I did use the google finance option.

 

[iOS Gravity]

Here's what the confirmation email says... Imgur: The most awesome images on the Internet

The Verizon reps I've contacted have mixed information. Some say that its the delivery date and that it may get to me sooner. Others are saying that its the ship date and that it will arrive in 2 business days after that date. What do you think? Is the date the actual delivery date or the ship date?

 

[comiskeybum]

Really hoping that my order moves in some way tomorrow

 

[melonzzzzz]

I ordered mine OCT 15 (Pixel - Quite Black - 128 GB) from the Google Store.

Estimated delivery is late November.

I was really hoping it would come sooner as I have a business trip Oct 2nd and won't be able to take my Note 7 on the plane lol

 

[vlok16]

I joined the waitlist for the Pixel XL 128 GB Black only last week because after crunching the numbers of ordering from Verizon with an upgrade from another line it doesn't work out for me... Not only would I love my unlimited data, I would end up paying about $1,100 more over the course of two year with my increased monthly plan than if I finance through Google (as long as I am approved)... I just hope that they are not rushing production and cutting any corners to meet demand and lowering the quality in any way...