Google play deleted from phone...

[Android Central Question]

Hi,

Yesterday night "google play quit working" (or something) kept showing up. i restarted my phone to see if it would start working again. however when i started my phone again Google Play was gone. I looked thru the apps on my phone and Google Play Movies, Games, Music and Google play services is still there but Google play wasnt... How do i get the app back?

I have a Samsung Galaxy J7 if this may help.

 

[mekomounaolla]

One of the options is that it may be disabled. You can reactivate it by going to Applications> Application Manager> disabled

 

[Golfdriver97]

Welcome to the forums. It's unlikely that Play is gone, unless you are rooted and removed it via another app like Titanium Backup. I am more inclined to agree with @mekomounaolla that the app is probably disabled.

 

[FPMK]

This is still a problem for us. Desperate for up to date, well considered advice. Here's our story:

Phone: Samsung S9, Model SM-A530F/DS. Android version 9, security patch level 1 Feb 2020.

Initiating problem:
1. Pop-up message: "Samsung keyboard keeps stopping". Menu: App info/Close app
2. Clicked Close app: Returns to 1.pop up after few seconds.
3. Clicked App info: Samsung keyboard: Installed. Menu: Disable (greyed)/Force stop.
4. Clicked Force stop: Returns to 1.pop up after few seconds.

Attempted ways to update/install/use anything that may help:
5. Apps -> Google Play Store: Google Play Installed. Options Disable/Force Stop. Also enabled: "None set as default"
6. Clicked "None set as default" -> Clear defaults option greyed.

7. Checked Google Account -> Data & personalisation -> My Activity -> Today -> 15:41 Used com.google.android.packageinstaller. 15:33 Android/Samsung Keyboard / Samsung Galaxy A8(2018). (Saved as Additional Web & App Activity was on at time).

8. Tried to establish voice input: Settings -> Accounts & backup -> Account Services -> Settings -> Assistant -> Voice Match -> phone shown to be connected to our wifi -> message indicates no devices found for registering a voice match.

 

[B. Diddy]

This is still a problem for us. Desperate for up to date, well considered advice. Here's our story:

Phone: Samsung S9, Model SM-A530F/DS. Android version 9, security patch level 1 Feb 2020.

Initiating problem:
1. Pop-up message: "Samsung keyboard keeps stopping". Menu: App info/Close app
2. Clicked Close app: Returns to 1.pop up after few seconds.
3. Clicked App info: Samsung keyboard: Installed. Menu: Disable (greyed)/Force stop.
4. Clicked Force stop: Returns to 1.pop up after few seconds.

Attempted ways to update/install/use anything that may help:
5. Apps -> Google Play Store: Google Play Installed. Options Disable/Force Stop. Also enabled: "None set as default"
6. Clicked "None set as default" -> Clear defaults option greyed.

7. Checked Google Account -> Data & personalisation -> My Activity -> Today -> 15:41 Used com.google.android.packageinstaller. 15:33 Android/Samsung Keyboard / Samsung Galaxy A8(2018). (Saved as Additional Web & App Activity was on at time).

8. Tried to establish voice input: Settings -> Accounts & backup -> Account Services -> Settings -> Assistant -> Voice Match -> phone shown to be connected to our wifi -> message indicates no devices found for registering a voice match.

I think your issue is different from the OP's. See the response in your other thread: https://forums.androidcentral.com/s...s/995938-samsung-keyboard-keeps-stopping.html