Google Play Store: app installation stalling at 100% downloaded

[AC Question]

My phone, or Google Play Store, has started developing an issue whereby whenever I try to install an app from Play Store the app will get downloaded (progress bar will get to 100%) but then won't immediately install.

If I don't do anything, the app will eventually get installed some hours later. But obviously not being able to install an app as and when I need it is annoying and limiting.

The phone is a Samsung Galaxy A5 (2017). It has plenty of free space and is not rooted.

Can anyone help?

Thanks

 

[B. Diddy]

Welcome to Android Central! Does this happen on both wi-fi and mobile data?

Try going to the App Manager select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.

 

[ozaz]

Thank you for replying.

Yes, it was happening on both mobile and wifi. Also, I noticed that if I force quit the Play Store via the app switcher, the app that was stuck at 100% downloaded would install immediately. But then the next app I tried to install would get stuck at 100% downloaded and I would need to force quit Play Store to force installation. And so on.

I tried a number of things yesterday, including the steps you suggested. Nothing seemed to work immediately. But some hours later, things seem to be back to normal. Fingers crossed!

 

[B. Diddy]

Might have been a server-side issue. Glad it's working normally again!