Green frame screen locked?

[Lisa Thompson8]

I have green dotted frame around everything on my alcatel idol and cannot access anything at all..ive reset it..and nothing..cannot access settings or anything..any ideas?? There is a screen lock as well..and i do not remember the pattern i originally set??

 

[B. Diddy]

Welcome to Android Central! If you can't remember the pattern, you're in a bit of trouble, since there's no way to recover your password/pattern (that would make it a poor security measure).

For the green frame issue, you might have TalkBack turned on: https://support.google.com/accessibility/android/answer/6283677?hl=en&ref_topic=3529932