A
AC Question
GS6 - How to fix battery charging after "Battery temperature too high and will not charge" message?
I believe the on-screen message was close to the title example. Anyway, after draining the battery to around 25% (last used apps were instagram, snapchat, clash of clans, and nlf mobile) I plugged in to the charger that originally came with the S6. Within a minute I heard the "low-battery, please recharge" sound and saw the "Battery temperature is too high and will not charge" message. Then after doing the attempts below trying to troubleshoot, my phone is currently at 0% and unable to charge. The charger plug isn't even recognized without awkward positioning. The charger plug (and phone battery to a lesser extent) did often become hot when charging, but I never thought anything of it, as it seemed like a known/common occurrence among GS6 owners.
1. First reaction: unplug charger, use Advanced Task Killer, then wait couple minutes before plugging back in.
2. Soft reset through power button and Restart option.
3. Tried moving original charger to different wall outlets/power strips and using my old charger that originally came with a GS3.
4. Reboot to Bios screen (I think thats what its called), cleared cache, and restart.
5. Factory reset from Settings->Backup option
After the factory reset, the battery hit 0% during the initial set up. Strangely, when I tilt the charger plug upwards (slight downward angle going into port), the phone reacts as if recognizing a charger is plugged. This angle wasn't necessary prior to the "breaking," but by maintaining the angle I can keep the phone on while it goes through the initial startup (until it tries to find a network or search for updates, then turns off).
Considering all that's happened, I wanted to see if there were any possible ways of saving this phone. This is the first phone I've owned that didn't last at least 2 years (this GS6 is 7 months old), and it sucks that its also the first phone I've owned that I didn't get the insurance for it (based on my clean history). Thanks in advance for any help.
I believe the on-screen message was close to the title example. Anyway, after draining the battery to around 25% (last used apps were instagram, snapchat, clash of clans, and nlf mobile) I plugged in to the charger that originally came with the S6. Within a minute I heard the "low-battery, please recharge" sound and saw the "Battery temperature is too high and will not charge" message. Then after doing the attempts below trying to troubleshoot, my phone is currently at 0% and unable to charge. The charger plug isn't even recognized without awkward positioning. The charger plug (and phone battery to a lesser extent) did often become hot when charging, but I never thought anything of it, as it seemed like a known/common occurrence among GS6 owners.
1. First reaction: unplug charger, use Advanced Task Killer, then wait couple minutes before plugging back in.
2. Soft reset through power button and Restart option.
3. Tried moving original charger to different wall outlets/power strips and using my old charger that originally came with a GS3.
4. Reboot to Bios screen (I think thats what its called), cleared cache, and restart.
5. Factory reset from Settings->Backup option
After the factory reset, the battery hit 0% during the initial set up. Strangely, when I tilt the charger plug upwards (slight downward angle going into port), the phone reacts as if recognizing a charger is plugged. This angle wasn't necessary prior to the "breaking," but by maintaining the angle I can keep the phone on while it goes through the initial startup (until it tries to find a network or search for updates, then turns off).
Considering all that's happened, I wanted to see if there were any possible ways of saving this phone. This is the first phone I've owned that didn't last at least 2 years (this GS6 is 7 months old), and it sucks that its also the first phone I've owned that I didn't get the insurance for it (based on my clean history). Thanks in advance for any help.