had to get a replacement pixel 3xl

[robinhelenehebert]

The Sim card port died.
Google customer service is so much easier to deal with than Verizon.

 

[mustang7757]

The Sim card port died.
Google customer service is so much easier to deal with than Verizon.

Same happened to me awhile back .

 

[EMGSM]

The Sim card port died.
Google customer service is so much easier to deal with than Verizon.

That's crazy. Never even knew this could happen. Hope the new one works out for you.

 

[robinhelenehebert]

Same happened to me awhile back .

Oh? Did the Sim card just stopped being recognized?

 

[robinhelenehebert]

That's crazy. Never even knew this could happen. Hope the new one works out for you.

Thanks!

 

[mustang7757]

Oh? Did the Sim card just stopped being recognized?

Yeah , Google send a brand new one

 

[EMGSM]

Thanks!

You're Welcome.

 

[robinhelenehebert]

Yeah , Google send a brand new one

Verizon is doing the same. Brand new...I have their word on it. Lol

 

[mustang7757]

Verizon is doing the same. Brand new...I have their word on it. Lol

Awesome...sucks but worth it

 

[robinhelenehebert]

Awesome...sucks but worth it

Yeah I'm hoping the new one will have better call quality too

 

[mustang7757]

Yeah I'm hoping the new one will have better call quality too

I think I had it done in November and never a issue again

 

[robinhelenehebert]

I think I had it done in November and never a issue again

Good!!

 

[puch96]

I recently contacted Google for the possibility of getting a replacement based on my Audio Distortion issue I have (which is software related), and I specifically asked if I was going to get a new or refurbished phone. They said refurbished..
So I said no.
So I'm keeping mine until Google fixes it, or maybe Android Q will fix it....

 

[robinhelenehebert]

I recently contacted Google for the possibility of getting a replacement based on my Audio Distortion issue I have (which is software related), and I specifically asked if I was going to get a new or refurbished phone. They said refurbished..
So I said no.
So I'm keeping mine until Google fixes it, or maybe Android Q will fix it....

Which carrier are you with?

 

[puch96]

Which carrier are you with?

Sprint

 

[robinhelenehebert]

Sprint

Contact them...the phone is still under warranty.

 

[puch96]

Contact them...the phone is still under warranty.

No. I got the phone through Google.

 

[robinhelenehebert]

No. I got the phone through Google.

ahhh I see.

 

[brosko]

This is scary to hear!

 

[robinhelenehebert]

Got the replacement pixel 3 xl

Will see how this one is.